Effective Communication for Deaf and Hard of Hearing

The American with Disabilities Act states that people who are deaf, hard of hearing, or deaf-blind have the right to effective communication. Businesses, government agencies, and nonprofits that serve the public must provide effective communication via auxiliary aids and services. For example, discrimination may occur when these entities deny auxiliary aids and services needed for effective communication, like denial of an interpreter, denial of computer-assistance, denial of assistive listening devices, denial of services based on hearing loss, and non-compliant websites.